Terms and Policies
We value each and every dragon as if they were our own children and care for
them just the same. No dragon is sold until 6 weeks of age or until they reach
6 inches in length, whichever comes first. At the time of shipment we GUARANTEE
the dragon you purchase will be in perfect health unless otherwise stated. We
do not GUARANTEE the sex of any dragon, however, we do try our best to sex them
accurately.
Payment Options
The primary form of payment we accept is PayPal. The other option would be a Postal
Money order. If paying with Postal Money order, the dragons will not be shipped
until the money order is received and it has cleared. If purchasing locally,
cash is also an accepted form of payment. We DO NOT accept personal checks.
Hold Policy
We do allow people to put deposits on a dragon, however, deposits are NON REFUNDABLE.
You may transfer the deposit to another dragon of the same clutch or place it on
another dragon from a different breeding/clutch.
Shipping Guarantee
We ship through FedEx and UPS overnight ONLY. We do not ship USPS or any other
carrier in order to cut costs. We prefer shipping to a residence, however if
you have other circumstances please let us know before hand. We do not ship to
PO Boxes. We will email you the details and let you know exactly when he/she is
shipped out. We would appreciate an email in return letting us know when he/she
arrives.
Shipping may be delayed if extreme weather permits, in this case you will be
notified with an updated shipping date. In the winter months, heat packs will
be used for warmth and in the summer months cold packs used. These are all
included in the total price for shipping. We do not charge you for the supplies
we use for shipping (box, deli-cup/snake bag, tape, etc), only the actual cost
of overnight shipping. Shipping usually runs between $30 - $65 depending on
location.
In the rare circumstance that a dragon is DOA, we require an email within 2 hours
of he/she arriving. We may require pictures at this time. In this case, we provide
either a new dragon of equal value or a refund MINUS SHIPPING CHARGES. We cannot
guarantee live arrival if you are not home at time of delivery, nor will we provide
a refund.
Safe and live arrival is guaranteed. It is the new owners responsibility to provide
a healthy environment for the bearded dragon. It may take up to a few weeks for your
new dragon to acclimate to its new surroundings. I would suggest limited holding for
the first couple of days. I encourage you to do your research before purchasing a
dragon and getting all of your supplies before hand.
I am always here to answer your questions and/or concerns. I love hearing about
the progress of a dragon I produced and sold. Pictures are always welcomed! I hope
you find this process of buying a bearded dragon as pleasent as it is raising him/her.
Thanks,
John